Job title: Project Manager (Media & Pro AV)

Location: North West or London

Working Pattern: Hybrid

Contract Type: Contract

Company

Our client is an industry leading technology solutions provider delivering innovative workplace experience, immersive experience, digital distribution, and media production to a global clientele across a wide range of markets. Their award-winning team understands the real-world application of technology, which informs each client engagement from consulting and design to construction, service and management. They specialise in Collaboration, Video Conferencing, Service & Maintenance Contracts, System Design, Video Wall Solutions, Installations, and Managed Services.

Role Description

A Project Manager (PM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. The PM relies on the support of project teams to carry out the day to day activities of the project. The role is primarily focused on maintaining clear written and verbal communication with all project stakeholders.

The Project Manager is responsible for overseeing and performing project management functions on stadia, broadcast and media projects, ensuring delivery within agreed budgets and scope. The PM will act as the main point of accountability for their assigned projects and will coordinate project activities across internal teams and external stakeholders. This role is aligned with Enterprise accounts and requires strong attention to detail, effective stakeholder management and a structured approach to project delivery.

Role Responsibilities

• Manage AV integration projects from initiation through completion, ensuring delivery on time, within budget and to the required quality standards.

• Act as the primary point of contact for clients, building strong relationships and managing expectations, communications and overall satisfaction.

• Coordinate project activities across internal teams including Engineering, CAD, Programming, Installation and external subcontractors.

• Develop, maintain and communicate project schedules, milestones and progress updates to all stakeholders.

• Monitor project budgets including labour, equipment and materials to ensure financial control and project profitability.

• Lead internal and client project meetings, delegate responsibilities clearly and ensure effective collaboration across project teams.

• Oversee site readiness, conduct field verification where required and ensure all drawings, documentation and design reviews are accurately coordinated.

• Manage system programming, installation progress, testing and final system commissioning, including creation of punch lists and issue resolution.

• Ensure successful project handover including client training, documentation and transition to service and support teams.

Essential Skills & Experience

• Proven experience as a Project Manager within a client facing technology environment delivering complex projects.

• Experience working with audio visual systems, Enterprise Voice or Unified Communications solutions.

• Strong written and verbal communication skills with the ability to engage effectively with technical teams and clients.

• Proven ability to lead project teams, supervise resources and foster a collaborative working environment.

• Strong financial awareness including project budgeting, cost control and project cost accounting.

• Ability to diagnose and resolve complex technical, operational and stakeholder related challenges.

• Highly organised with strong planning, prioritisation and time management skills.

• Client focused with the ability to understand business needs and translate them into successful technology solutions.

• Strong problem solving and risk management capabilities, with the ability to remain effective in high pressure situations.

Desirable Skills & Experience

• This role requires a high level of experience in delivering structured projects in line with waterfall and PRINCE2 methodologies.

• A strong technical background in Pro AV engineering, installation, design, and overall knowledge, especially LED walls, is essential.

• The role will cover a broad range of project and client types, from stadiums, arenas, and venues to corporates and consultant-led projects.

• The applicant needs to have a strong focus on understanding, developing, documenting, and delivering the client’s overall user journey, workflow, and outcomes. This role takes a more consultative approach to project delivery.

• General awareness of Site Health and Safety requirements